Refund & Return Policy

At Lyla Grace, we want you to love your purchase! If you’re not completely satisfied, our refund policy is here to help.

Eligibility for Returns

  • Items must be unworn, unaltered, unwashed, with original tags attached, and in their original packaging.
  • Only items purchased directly from our website are eligible for a refund or exchange.

Return Period

  • You have 10 days from the delivery date to request a return authorization.

Refund Process

  • Refunds will be issued to the original form of payment, less a $5.95 processing fee.
  • Please allow 3-5 business days for the return or store credit to be processed once we receive your returned items.

Exclusions

  • Items purchased during sample sales are final sale and cannot be returned or exchanged.

Return Authorization

Shipping & Handling

  • We are not responsible for lost or damaged packages during the return process. We recommend using a trackable shipping service or purchasing shipping insurance.

Sizing & Fit Assistance